At our company, we strive to provide our customers with the highest quality products and exceptional customer service. We understand that sometimes, despite our best efforts, a product may not meet your expectations. Therefore, we have a comprehensive return policy for our raw hair extensions that is designed to ensure that our customers are satisfied with their purchase experience.
If for any reason you are not satisfied with your raw hair extensions, you can return them within 14 days of receipt for a full refund. However, we do require that the hair extensions be in their original condition and packaging, with no signs of wear or use. If the hair extensions have been opened, used, or altered in any way, we are unable to accept a return.
In addition, we do not offer exchanges for our raw hair extensions. If you would like a different color or texture, you will need to return the original product and place a new order for the desired product.
If you have any questions or concerns about our return policy or any of our products, please do not hesitate to contact us. We are always happy to assist our customers in any way we can. We believe that our return policy for raw hair extensions is fair and reasonable, and we are confident that our products will exceed your expectations.